From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints about the length of chassis side levers and proposing a shorter brake lever.
| Identifier | ExFiles\Box 76\4\ scan0082 | |
| Date | 4th May 1920 | |
| X3462 BY21/H.{Arthur M. Hanbury - Head Complaints} 4. 5. 20. Hs.{Lord Ernest Hives - Chair} c.De. c.EP.{G. Eric Platford - Chief Quality Engineer} c.Ms. X3887 X3462 CHASSIS SIDE LEVERS. There is a general shout at the moment from customers with levers fitted in the "all inside" position, that the brake lever is too long. We definitely object to the proposal of fitting a stop on the quadrant so that the long lever will not go so far forward, and therefore, if a change is desirable, it must be made in the direction of using a short brake lever. I would like to have your views on the subject, as we have for the moment held up supplies of long levers beyond 1000 until we know definitely what the Experimental Dept.'s views on the subject are. BY.{R.W. Bailey - Chief Engineer} By | ||