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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter of apology from S. Smith & Sons regarding a misunderstanding over an Air Temperature Control Unit.

Identifier  ExFiles\Box 123\1\  scan0152
Date  18th October 1939
  
S. Smith & Sons (Motor Accessories) Ltd
CRICKLEWOOD WORKS LONDON, N.W.2

CONTRACTORS TO ADMIRALTY, WAR OFFICE & AIR MINISTRY

TELEPHONE: GLADSTONE 3333 (40 LINES)
TELEGRAMS: SPEEDOFAC, PHONE, LONDON.

CABLES: SPEEDOFAC, LONDON.
CODES: MARCONI, COMMERCIAL, BENTLEY'S.

BY APPOINTMENT TO THE LATE KING GEORGE V

BRANCHES AT:
PARIS, MILAN, SYDNEY, WELLINGTON

AGENCIES AND SERVICE STATIONS THROUGHOUT THE BRITISH EMPIRE AND IN ALL THE PRINCIPAL COUNTRIES

SHOWROOMS & DEPOTS:
179-185 GT PORTLAND ST LONDON, W.1.
26-33, COX ST LIVERY ST, BIRMINGHAM
14a, JACKSONS ROW DEANSGATE MANCHESTER
21, DRURY STREET GLASGOW
DUBLIN & BELFAST

18th October, 1939.

Please quote our reference: S.10
Your ref: Rm{William Robotham - Chief Engineer}/CTS.{C. Trot Salt - Carburation}10/JH

Messrs. Rolls-Royce Ltd.,
DERBY.

For the attention of Mr. C. T. Salt.

Dear Sirs,

With reference to your letter of the 9th instant, we regret that you have been troubled in this connection but the writer was under the impression that an Air Temperature Control Unit was sent to you - apparently this is not so.

We are sorry for having troubled you and trust you have not been caused any inconvenience.

Yours faithfully,
For S. SMITH & SONS (MOTOR ACCESSORIES) LIMITED.

(Handwritten Notes):
File
Rm{William Robotham - Chief Engineer} / C.T.S

(Footer Text):
To avoid delay all envelopes should be addressed to the firm.
  
  


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