From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly summary of customer complaints and company policy issues for September 1934.
| Identifier | ExFiles\Box 130\1\ scan0168 | |
| Date | 30th September 1934 | |
| Customer's Complaint. - C.C. Company Policy. - C.P. QUARTERLY COMPLAINTS. - SEPTEMBER QUARTER. 1934. ==================================== REMARKS. BRAKES FIERCE AND OUT OF ADJUSTMENT. September Quarter. C.C. 38 C.P. - Previous Quarter. C.C. 16 C.P. - Six Months. 54 Experimental work is in progress to find a more suitable brake liner. BRAKES OILED UP. September quarter. C.C. 2 C.P. 3 Three months. 5 Chiefly oil leaks from rear axle. leather seal CLUTCH FIERCE. September quarter. C.C. 15 C.P. 2 Previous Quarter. C.C. 15 C.P. 1 Six Months. 33 Judder when taking off in second gear. Modification to synchromesh mechanism overcomes this trouble. PISTONS SCORED. September Quarter. C.C. 1 C.P. - Previous Quarter. C.C. 1 C.P. - Six Months. 2 Actual cause of seizure uncertain. | ||