From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint about an inefficient dynamo on a Phantom chassis and arranging for a replacement.
| Identifier | ExFiles\Box 68\4\ scan0099 | |
| Date | 18th June 1928 | |
| X8664 EFC. D/EP{G. Eric Platford - Chief Quality Engineer}2/CG18.6.28 Re: Phantom chassis dynamos. We have received the following enquiry from Paris in regard to a dynamo for chassis 51-MF:- "We have received a letter from this owner deploring the inefficiency of his dynamo. We have already written to you about this. He informs us that the car will be in Paris for 3 days from June 21st, and we must take any necessary steps to fit a modified dynamo with a greater output. You sent us one but that is for chassis 93-LF Mme de Aldemira, and we are expecting this good lady from Barcelona on Monday for the changeover. If you have a dynamo ready, please send it by air." Will you please inform us if you have any dynamo of the type referred to available. We understood from By that one dynamo was to be sent at a time and the one removed from the chassis in exchange was to be returned for conersion. The arrangement apparently is to be departed from in view of this enquiry. D/EP{G. Eric Platford - Chief Quality Engineer}/BP | ||