From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Departmental memo concerning an urgent issue with noisy side shafts in gear boxes.
| Identifier | ExFiles\Box 75\1\ scan0020 | |
| Date | 7th June 1912 | |
| R.R. 475 (50 H) (X 737. 18.3.12) E.P 1493. ROLLS-ROYCE LIMITED, NIGHTINGALE ROAD, DERBY. TELEGRAMS: "ROYCAR," DERBY. TELEPHONES: 813 (Two Lines). DEPARTMENTAL MEMO. This column is for Name of Person addressed. Mr Johnson for T.C. FHR DATE. 7/6/12 EP{G. Eric Platford - Chief Quality Engineer}34/T7612 x528 RE NOISY SIDE SHAFTS IN GEAR BOXES. The above is now I consider one of our biggest troubles, as regards silence, even with chassis we are now turning out these are not as good as they should be I consider. From a customer's point of view I am sure that this will be the next cause of complaint and if we cannot do something shortly am afraid it is likely to damage our reputation. The fact of the axles being now much more quiet has the effect of making the above complaint more serious and I think that the above is an urgent matter and quite as important as many of the urgent experimental jobs we have in hand. Again, The present standard of Contd. This sheet must be filed with the correspondence to which it refers. | ||