From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Confirming the resolution of a customer complaint about uncomfortable springing on Chassis GAE-26.
Identifier | ExFiles\Box 27a\1\ Scan332 | |
Date | 19th October 1935 | |
To Hs{Lord Ernest Hives - Chair}/Les.{Ivan A. Leslie} Works. X 1245 SR/VA5/JB.19.10.35. Levallois. re: Chassis GAE-26. Marquis de Bourg de Bozas. Many thanks for the information contained in your Hs{Lord Ernest Hives - Chair}/Les.17/KW.11.10.35. We are pleased to inform you that we have cured the customer's complaint of "uncomfortable springing" by fitting a set of low rating springs to the front and rear. We found that it was not necessary to touch the hydraulic dampers or the ride control. "VA". VA. | ||