From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Line chart tracking customer complaints for the 4¼ litre Bentley model from January to June 1938.
| Identifier | ExFiles\Box 107\2\ scan0092 | |
| Date | 30th June 1938 | |
| CHART OF COMPLAINTS 4¼ BENTLEY NO OF COMPLAINTS 1938, JAN, FEB, MARCH, APRIL, MAY, JUNE Complaint Categories and Annotations: 1. CLOCKS FAULTY - CHIEF FAULT SLOW 2. WATER LEAKS FROM CYLINDERS 2 & 4 PLATES 3. RAD SHUTTERS RATTLE - NONE 4. GEAR BOX NOISY - NONE - NONE 5. PETROL GAUGE FAULTY CHANGED TANK UNIT - NONE - GEARS COMING OUT OF ENGAGEMENT 6. PLUGS KLG FLB30X POINT EROSION - AVERAGE MILEAGE 6,378 - ANODES BURNING 7. BRAKES THUMP RESET SWINGING ARM. Reference: G.W.H. 7 | ||