From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from June 1933 detailing customer complaints about vehicle brakes.
| Identifier | ExFiles\Box 130\1\ scan0053 | |
| Date | 30th June 1933 | |
| Customer's Complaint. - CC. Works Policy. - WP. QUARTERLY COMPLAINTS - JUNE 1933. TOTAL BRAKE COMPLAINTS. 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. June Quarter. C.C. 4 164 3 72 243) 288 W.P. - 9 - 36 45) Previous Quarter. C.C. 4 90 5 73 172) 227 W.P. 1 20 - 34 55) Six Months. 9 283 8 215 515 515 BRAKES SQUEAK - FRONT. June Quarter. C.C. - 8 - 14 22) 24 W.P. - - - 2 2) Pivoted type shoes are now standard and also fitted in cases of repetition complaints. Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}224 deals with adjustment of these shoes. Previous Quarter. C.C. 2 9 3 25 39) 43 W.P. 1 2 - 1 4) Six Months. 3 19 3 42 67 67 BRAKES SQUEAK - REAR. June Quarter. C.C. - 9 - 17 26) 28 W.P. - 1 - 1 2) Pivoted type rear brake shoes for Ph.II cars prior to H.2 series now available for serious complaints. Stronger damping springs for these shoes now fitted. Previous Quarter. C.C. 1 11 1 23 36) 37 W.P. - 1 - 1 2) Six Months. 1 22 1 41 65 65 BRAKES SEIZE - FRONT. June Quarter. C.C. - 6 - 1 7) 33 W.P. - - - 26 26) Modification to 20/25 and Ph.II front brake shafts is now being carried out on all cars as they become available as per Depot Sheets Hd.{Mr Hayward/Mr Huddy}216 and Hd.{Mr Hayward/Mr Huddy}223. Previous Quarter. C.C. - 1 - 3 4) 43 W.P. - 8 - 31 39) Six Months. - 15 - 61 76 76 | ||