From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly complaints report from March 1931 detailing brake issues across different car models.
| Identifier | ExFiles\Box 47\3\ Scan061 | |
| Date | 31th March 1931 | |
| Customer's complaint - C.C. Work's Policy - W.P. QUARTERLY COMPLAINTS - MARCH 1931. 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. TOTAL BRAKE COMPLAINTS. March quarter. C.C. 18 20 23 67 128 ) 146 W.P. - 1 5 12 18 ) Previous " 17 7 20 62 106 106 Six months. 35 28 48 141 252 252 BRAKES SQUEAK. March quarter. C.C. 10 4 18 33 65 ) 74 No definite cure available. The best W.P. - - 3 6 9 ) remedy we know is to fit the new Previous " 3 - 20 51 74 74 pivoted shoes. Confirmation of the Six months. 13 4 41 90 148 148 permanence of this remedy is needed after further mileage. Pivoted shoes are not being fitted except in a few special cases. BRAKES SEIZE. March quarter. C.C. 6 12 - 10 28 ) 30 This trouble on 20 HP. and 20/25 HP. W.P. - 1 - 1 2 ) cars can be cured by increasing the Previous " 11 5 - 3 19 19 clearance of the unlubricated white Six months. 17 18 - 14 49 49 metal bearing. This has been done on production cars for the last six months. The Ph.II seizures are due to lack of lubrication of the toggle shafts and the matter is being investigated to provide better lubrication. | ||