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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary report of vehicle faults and complaints categorized by model and time period, with remarks and handwritten notes.

Identifier  ExFiles\Box 130\4\  scan0102
Date  20th June 1936 guessed
  
- 7 -

25 HP. 30 HP. PH.II. PH.III. TOTAL. GRAND TOTAL. REMARKS.

HYDRAULICS - FAILURE OF CONTROL.
December Quarter. C.C. 5 2 6 1 14) 16 These are rectified by cleansing the system generally and curing minor oil leaks, or lapping in valves of control pumps.
C.P. 2 - - - 2)
Previous Quarter. C.C. 13 3 9 - 25) 32
C.P. 3 2 - - 7)
Six Months. 23 7 17 1 48 48

SPRINGS NOT COMFORTABLE.
December Quarter. C.C. 33 15 9 1 58) 59 Improvements to 25/30 HP. suspension urgently required. General weight distribution and seating position are responsible for many complaints of pitching and discomfort. Controllable dampers are an improvement but it is still very difficult to overcome complaints on enclosed drive limousines.
C.P. - - - 1 1)
Previous Quarter. C.C. 35 8 16 - 59) 59
C.P. - - - - -)
Six Months. 68 23 25 2 118 118
[Handwritten Note:] Les.{Ivan A. Leslie} Get repair dept to fit the six sets of low rating springs soon & get value for them.

STEERING WOBBLES AND JOGGLES OR SNATCHES.
December Quarter. C.C. 30 2 6 9 47) 49 Some of these complaints have been dealt with by attention to cross and side steering tube friction. Marles steering on 25/30 HP. is being improved in manufacture.
C.P. 1 1 - - 2)
Previous Quarter. C.C. 44 5 8 - 57) 63
C.P. 3 1 2 - 6)
Six Months. 78 9 16 9 112 112

STEERING KNOCKS AND STIFF.
December Quarter. C.C. 5 11 3 4 23) 34 25/30 HP. Modify steering box to latest practice.
C.P. 1 8 - 2 11) PH.III. 4 - Dress up side steering tube contacts. 2 - Modify steering box.
Previous Quarter. C.C. 18 7 - - 25) 29
C.P. 4 - - - 4)
Six Months. 28 26 3 6 63 63
[Handwritten Note:] Hardy - I have not heard this one before Rm.{William Robotham - Chief Engineer}
  
  


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