Rolls-Royce Archives
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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter discussing a customer complaint and seeking advice on how to communicate with customers.

Identifier  ExFiles\Box 85\4\  scan0092
Date  24th October 1934 guessed
  
-2-

Another case was that of Mr. Miesegaes who returned his car several times to K.{Mr Kilner} and finally took it to W. about a week ago.

If, therefore, you could set forth your views and tell us what you think yxex we can tell customers, it would be of the greatest assistance to us.

H.{Arthur M. Hanbury - Head Complaints}
  
  


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