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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
List of Phantom III owners' engine complaints for the month of March.

Identifier  ExFiles\Box 131\2\  scan0119
Date  6th April 1938
  
To Sg.{Arthur F. Sidgreaves - MD}.. from GWH.{George W. Hancock - Head Chateauroux}
c. to Hs.{Lord Ernest Hives - Chair}
c. to C.
c. to Ey.
c. to Hm.{Capt. W. Hallam - Head Repairs}
c. to Wx.
c. to RHC.{R. H. Coverley - Production Engineer}
c. to H.{Arthur M. Hanbury - Head Complaints}
c. to LA.{L. A. Archer}
c. to Hd.{Mr Hayward/Mr Huddy}
--------------------

2/67
1113

Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux}26/N.6.4.38.
--------------------

PHANTOM III - OWNERS COMPLAINTS DURING
THE MONTH OF MARCH.
--------------------

Engine.                    No. off.

(1)    Intermittent knock, due to tappets being        1.
tight in guides.

(2)    Intermittent knock and failure to start,        4.
due to hydraulic plungers sticking.

(3)    Over-oiling due to excessive oil from            4.
rocker shaft being drawn down
valve guides.

(4)    Oil leaks from rocker cover joint.            7.

(5)    Intermittent failure of ignition etc. due        1.
to fault in ammeter.

(6)    Faulty distributor - seizure of tower and        2.
control pins too tight, preventing
use of hand control.

(7)    Camshaft cams scored, new camshaft fitted.        1.

(8)    Over-heating of engine, old type radiator,        3.
matrix silted up.

(9)    Burst oil cooler - 'P' type cooler fitted.        4.

(10)    Ignition plug terminals defective, causing        1.
shorting, and falling off.

Continued....
  
  


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