From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Urgent response regarding a customer's complaint about fumes in the car body.
| Identifier | ExFiles\Box 74\3\ scan0102 | |
| Date | 25th February 1921 | |
| Hs.{Lord Ernest Hives - Chair} [Strikethrough: Copy to Ry] X3908 EP{G. Eric Platford - Chief Quality Engineer}/Thn5/F25.2.21. F.R. X3908 RE. FUMES IN THE BODY. With reference to the above, and our EP{G. Eric Platford - Chief Quality Engineer}2/F1.2.21, we shall be pleased to hear from you quickly on this matter, as we wrote to the customer on the 1st. of this month informing him that the matter was having our attention and we hoped to be able to reply further to him in the course of a few posts. Your urgent attention to this matter will oblige, to enable us to write to customer. Hs{Lord Ernest Hives - Chair} [STAMP: RECEIVED 26 FEB 1921] EP{G. Eric Platford - Chief Quality Engineer}/Thn. | ||