From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
How to handle customer complaints about engine overheating as summer approaches.
| Identifier | ExFiles\Box 24\5\ Scan069 | |
| Date | 25th May 1925 | |
| To Hm.{Capt. W. Hallam - Head Repairs} from BJ. BJ6/H25.5.25. ENGINE COOLING. with reference to BJ7/H24.2.25, I understand By.{R.W. Bailey - Chief Engineer} has considered this matter. Now that the summer and hot weather is approaching, please let me know how it is suggested we shall deal with customers who have complained about over-heating in the past. I understand you have a list of them. B.J. Hs.{Lord Ernest Hives - Chair} | ||