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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from a supplier regarding an unsatisfactory flexible car heater and defroster hose due to collapsed internal wiring.

Identifier  ExFiles\Box 150\3\  scan0416
Date  4th April 1938
  
File Radiators general
8 1280.
ALL COMMUNICATIONS TO BE ADDRESSED TO THE COMPANY NOT TO INDIVIDUALS
TELEGRAMS: RUBBER LEYLAND
TELEPHONE: No 81434.
CODES USED: WESTERN UNION-5 LETTER EDITION & BENTLEY'S.
THE LEYLAND & BIRMINGHAM RUBBER Co LTD
INDIA RUBBER & ASBESTOS MANUFACTURERS AND WATERPROOFERS
BRANCHES:
LONDON 31/35 WILSON STREET FINSBURY E.C.2
BIRMINGHAM 261 CORPORATION STREET
CARDIFF HARROWBY STREET DOCKS
GLASGOW JAMES T GOUDIE & Co 52/54 ENOCH SQUARE
JOHANNESBURG BARSDORF'S BUILDINGS
CALCUTTA 12 MISSION ROW
BUENOS AIRES CALLE SOLIS, 439
WORKS:
LEYLAND NEAR PRESTON
MARYHILL GLASGOW
MITCHAM SURREY
MEATH WORKS DUBLIN
REGISTERED OFFICE
LEYLAND
NEAR PRESTON ENGLAND
REFERENCE
RG{Mr Rowledge}/JC
MOTOR SALES
4th April 1938
Messrs. Rolls-Royce Ltd,
DERBY
v Ref: Rm{William Robotham - Chief Engineer}/Std.6/MH{M. Huckerby}
Dear Sirs,
We are in receipt of your letter of the 31st ultimo in reference to the length of 3" bore flexible car heater and defroster connecting hose recently supplied to you and we regret to note that this material is not satisfactory, due to the internal wiring having broken loose resulting in the hose collapsing. There is no doubt that this is due to the fragile nature of the material supplied to you and we are, therefore, putting in hand a further 6 foot length of a stouter constructioned hose and shall submit this to you in 4/5 days time.
Unfortunately we are unable to replace the material already in your possession as we are unable to re-fit the internal wiring.
Regarding the sample of Tee hose connection mentioned in your letter we would inform you that we are encountering difficulties which we did not expect when you first wrote us in connection with this matter, but we would assure you that every effort is being made to make a satisfactory connection for you. We have found it necessary to make an alteration to the plant on several occasions but we hope to submit a sample to you within the course of the next few days.
Assuring you always of our closest co-operation at all times, we remain,
b Yours faithfully
FOR THE COMPANY
[Left Margin Text]
All Contracts and Orders are booked, and Quotations given, subject to our right to withdraw or cancel same (without liability on our part), by reason of the interruption of due delivery, short supplies or abnormally affected prices of Raw Material, arising from Strikes, Fire, or through causes beyond our control.
  
  


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