From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer's report on battery cable corrosion and the potentially misleading information provided by a third-party repairer.
Identifier | ExFiles\Box 162\1\ img017 | |
Date | 23th June 1939 | |
To By.... from Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux} Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux}15/N.23.6.39. Re: Depot Sheet Hd.{Mr Hayward/Mr Huddy}380. Corrosion of Battery Terminals. An Owner, John E.{Mr Elliott - Chief Engineer} Cooper, Esq., has said that when he took his car B.46.HK.{Col. T. Harker - Sales} to Messrs. Lucas to have a battery cable repaired, he was told by them that the cause of the corrosion of the cable was due to the use of Lanoline. These statements should not be made by Lucas to an Owner, if the above depot sheet is correct, as a wrong impression is formed of the Depot carrying out the instructions. GWH.{George W. Hancock - Head Chateauroux} | ||