From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Statistical report on customer complaints regarding clutches and lubrication systems, broken down by model type and time period.
| Identifier | ExFiles\Box 130\1\ scan0085 | |
| Date | 30th September 1933 guessed | |
| - 4 - TOTAL CLUTCH COMPLAINTS. 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. September Quarter. C.C. 5 110 1 21 137) 151 W.P. - 7 - 7 14) Previous Quarter. C.C. 1 109 2 25 137) 146 W.P. - 1 - 8 9) Six Months. 6 227 3 61 297 297 CLUTCH JAGGERS. September Quarter. C.C. 2 8 1 3 14) 15 An improvement can be effected by fitting new R.A.D.II type fabrics. This material is now available for all Ph.I., Ph.II. and 20/25 cars. See Depot Sheets Hd.{Mr Hayward/Mr Huddy}185 and Hd.{Mr Hayward/Mr Huddy}196. W.P. - - - 1 1) Previous Quarter. C.C. - 9 2 5 16) 16 W.P. - - - - -) Six Months. 2 17 3 9 31 31 CLUTCH SLIPS. September Quarter. C.C. 3 102 - 18 123) 136 Slipping is often due to oil on the fabrics. Steps have been taken to delete automatic clutch spigot lubrication on 20/25 HP. cars. Depot Sheets Hd.{Mr Hayward/Mr Huddy}185., Hd.{Mr Hayward/Mr Huddy}196., Hd.{Mr Hayward/Mr Huddy}205. Pressure ring serrations are being modified to prevent binding. See Depot Sheet Hd.{Mr Hayward/Mr Huddy}242. We consider that this should have further consideration of Experimental Department. W.P. - 7 - 6 13) Previous Quarter. C.C. 1 100 - 20 121) 130 W.P. - 1 - 8 9) Six Months. 4 210 - 52 266 266 [Handwritten Note] OIL LEAK PREVENTION REAR OF SERVO CENTRAL LUBRICATION. September Quarter. C.C. - 14 - 5 19) 27 These are mostly miscellaneous troubles such as replacing drip plugs, re-making joints and cleaning pipes. Luvex-Bijur system now standardised, should reduce some of these troubles W.P. - 3 - 5 8) Previous Quarter. C.C. - 16 - 13 29) 42 W.P. - 2 - 11 13) Six Months. - 35 - 34 69 69 | ||