Inquiry into the cost of retrospectively fitting scheme N.Sch.4095 to resolve customer complaints.
| Identifier | ExFiles\Box 85\2\ scan0109 | |
| Date | 3rd September 1934 | |
| X2/2 G {Mr Griffiths - Chief Accountant / Mr Gnapp} /Rb. {R. Bowen} Hs {Lord Ernest Hives - Chair} /Rm. {William Robotham - Chief Engineer} 10/KW.3.9.34. C. is anxious to know the cost of fitting N.Sch.4095 to a customer's car retrospectively. He has several cases of complaint which this scheme is likely to cure. Hs {Lord Ernest Hives - Chair} /Rm. {William Robotham - Chief Engineer} | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).