From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Faulty thermostats on Ph.III and 25/30 HP cars and the procedure for their return.
| Identifier | ExFiles\Box 96\1\ scan0345 | |
| Date | 27th September 1938 | |
| 361 To Hd.{Mr Hayward/Mr Huddy} from Rm{William Robotham - Chief Engineer}/Std. c. Br.{T. E. Bellringer - Repair Manager} Rm{William Robotham - Chief Engineer}/Std.2/MH.{M. Huckerby}27.9.38. We note that there have been numerous cases recently of thermostats on Ph.III and 25/30 H.P. cars being returned to the makers as being faulty. One particular case brought to our notice is that mentioned in Owner's Complaint Report N.1403 Will you please arrange that until further notice all calorstats that prove defective in service are returned for Rm{William Robotham - Chief Engineer}/Std's examination prior to their being returned to the makers for rectifying. This procedure has already been requested for thermometers and should apply to all thermostats and calorstats. Rm{William Robotham - Chief Engineer}/Std. | ||