From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly complaints report from June 1934 detailing statistics on various brake issues.
| Identifier | ExFiles\Box 130\1\ scan0134 | |
| Date | 1st June 1934 | |
| Customer's Complaint. - C.C. Works Policy. - W.P. QUARTERLY COMPLAINTS. - JUNE 1934. TOTAL BRAKE COMPLAINTS. 25 HP. | PH.II. | TOTAL. | GRAND TOTAL. | REMARKS. June Quarter. C.C. 223 W.P. 41 25 HP. 223, 41 | PH.II. 61, 15 | TOTAL. 284), 56) | GRAND TOTAL. 340 Previous Quarter. C.C. 135 W.P. 56 25 HP. 135, 56 | PH.II. 61, 29 | TOTAL. 196), 85) | GRAND TOTAL. 281 Six Months. 25 HP. 455 | PH.II. 166 | TOTAL. 621 | GRAND TOTAL. 621 BRAKES SQUEAK. - FRONT. June Quarter. C.C. 21 W.P. 1 25 HP. 21, 1 | PH.II. 8, - | TOTAL. 29), 1) | GRAND TOTAL. 30 | REMARKS. Pivoted type shoes are now standard and also fitted in cases of repetition complaints. Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}224, deals with adjustment of these shoes. Previous Quarter. C.C. 4 W.P. 2 25 HP. 4, 2 | PH.II. 6, - | TOTAL. 10), 2) | GRAND TOTAL. 12 Six Months. 25 HP. 28 | PH.II. 14 | TOTAL. 42 | GRAND TOTAL. 42 BRAKES SQUEAK. - REAR. June Quarter. C.C. 38 W.P. - 25 HP. 38, - | PH.II. 6, - | TOTAL. 44), -) | GRAND TOTAL. 44 | REMARKS. Pivoted type rear brake shoes for Phantom II cars prior to N.2 series now available for serious complaints. Previous Quarter. C.C. 19 W.P. 1 25 HP. 19, 1 | PH.II. 6, 1 | TOTAL. 25), 2) | GRAND TOTAL. 27 | REMARKS. Stronger damping springs for these shoes now fitted. Six Months. 25 HP. 58 | PH.II. 13 | TOTAL. 71 | GRAND TOTAL. 71 BRAKES SEIZE - FRONT. June Quarter. C.C. 2 W.P. 9 25 HP. 2, 9 | PH.II. 1, 9 | TOTAL. 3), 18) | GRAND TOTAL. 21 | REMARKS. Modification to 20/25 and Ph.II front brake shafts is now being carried out on all cars as they become available as per Depot Sheet Hd.{Mr Hayward/Mr Huddy}216 and Hd.{Mr Hayward/Mr Huddy}223. Previous Quarter. C.C. 2 W.P. 11 25 HP. 2, 11 | PH.II. 1, 15 | TOTAL. 3), 26) | GRAND TOTAL. 29 Six Months. 25 HP. 24 | PH.II. 26 | TOTAL. 50 | GRAND TOTAL. 50 | ||