From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to a customer regarding an engine knock and arranging for the Repair Dept. to handle it.
| Identifier | ExFiles\Box 89\1\ scan0124 | |
| Date | 27th December 1934 | |
| x7961 Exptl. Dept. Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}22/KW. 27th December, 1934. R.{Sir Henry Royce} Summers, Esq., Messrs. John Summers & Sons Ltd., Hawarden Bridge Steel Works, Shotton, Chester. Dear Dick, Thank you for your letter of December 20th. I am sorry to hear about the knock which has developed in your engine. Speaking unofficially, I think it highly improbable that any charge will be made for rectifying this. However, the Repair Dept. are responsible for dealing with such matters, so perhaps you will write to them and I will take an interest in the car when it arrives. Best wishes to you all for the New Year. Yours sincerely, | ||