From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer's faulty battery complaint and the proposed actions for examination and replacement.
| Identifier | ExFiles\Box 131\2\ scan0070 | |
| Date | 13th October 1937 | |
| To By.{R.W. Bailey - Chief Engineer} from Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux} c. Rm.{William Robotham - Chief Engineer} 1113 Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux}3/N.13.10.37. Re: Chassis B-28-KT - Mr de Baatz New type Light Battery 6HZD9 P R . Mileage 2,523 This owner complained of his battery going flat, after standing several days. The cause was due to one cell in the battery being faulty, a short apparently taking place. Kingsbury would like to know whether you would care to have the battery for examination or send it back to the makers for their report. [Handwritten] Childs - Important that we get hold of this Battery and test it. Rm{William Robotham - Chief Engineer}/GWH{George W. Hancock - Head Chateauroux} [Handwritten] Have tested and examined in the presence of Dagenite Representative. To replace free of charge. Rm{William Robotham - Chief Engineer} | ||