From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter providing feedback on a car's performance, noting issues with poor brakes and slack in the transmission.
| Identifier | ExFiles\Box 89\4\ scan0322 | |
| Date | 13th June 1938 | |
| 261 Works, Dagenham Dock, Essex TELEPHONE SLOANE 7164. 5 LINES PRIVATE BRANCH EXCHANGE TELEGRAMS DAGENITE, CONCENTRATION, SOWEST, LONDON. Manufacturers of Accumulators for over 50 years. PETO & RADFORD Proprietors - Pritchett & Gold and E.P.S. Company Ltd. 50 GROSVENOR GARDENS, LONDON. S.W.I. YOUR REF OUR REF M/5. 13th June, 1938. W.A. Robotham, Esq., Messrs. Rolls-Royce, Ltd., DERBY. Dear R.M., I think you know that my car gets borrowed quite often for super trial runs because the body gives it such a quiet performance and the whole thing is more lively. Just recently I have lent it three times, once for some days when I used a 25/30 (which seemed very large after it). This car has a good score in orders behind it and it ought to have a notch cut on it in some place for each order it obtains! It got two more and, I believe, three although two of them were secondhand cars and one is Kennington's which hardly counts. The real object of this letter is to tell you that when the car was lent to the Trade Experts who had it and were accustomed to Bentleys, they all said that the brakes were poor compared with the latest car and that there was a recent modification which made them much better, and also that something should be done about the squeaking which is really terrible at times. Two of them also commented on the slack in the transmission which is really, I think, our old trouble in the wheels which I think now must be put right. If you think anything can be done about these things, I could spare the car between now and July 22nd but after that I shall be in the country using it every day and could not part with it at all. I am sorry to trouble you but I shall be very glad to have your observations on the matter. Yours sincerely, G.R.N. Minchin I should like to see the Motor Bike T.T. | ||