From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Dunlop Rubber Co. Ltd. regarding the incorrect dispatch of tyres and arranging a replacement.
| Identifier | ExFiles\Box 45\2\ Scan304 | |
| Date | 27th September 1930 | |
| Y4050. DUNLOP RUBBER CO.,LTD. TELEGRAPHIC ADDRESS: "DUNLOPS, PHONE, BIRMINGHAM". TELEPHONE: BIRMINGHAM CENTRAL 4108 (P.B.E.) EXTENSION No. YOUR REF: OUR REF: AGP/KL.1.279. FORT DUNLOP ERDINGTON BIRMINGHAM Messrs. Rolls Royce Ltd., D E R B Y. 27th Sept. 1930. (For the attention of Mr. Robotham.) Dear Sirs, Referring to your letter of the 6th inst. - the order to which it refers was, in the first instance, dealt with before Mr. Bond was able to get in touch with it, as the result of which you were sent tyres which had not undergone the tread modification specified. Unfortunately when the tyres with the tread modification were sent to you, 6.00 - 20 covers were despatched instead of 6.00 - 19. Tyres of the correct size are being prepared immediately and will be delivered to you by car on Monday. We should appreciate it if you would return by the same car, the covers of wrong size, if you have no use for them. Kindly accept our apologies for any inconvenience you may have been caused owing to the mistakes which occurred. Yours faithfully, FOR DUNLOP RUBBER CO.LTD. W Bond DEVELOPMENT MGR'S OFFICE. | ||