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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Philco service news bulletin for radio engineers, detailing a service plan, a technical information book, and corrections for specific sets.

Identifier  ExFiles\Box 63\3\  scan0304
Date  1st March 1935
  
Car Radio 26/53

PHILCO SERVICEMAN
RADIO MANUFACTURERS' SERVICE NEWS
VOL. II
MARCH, 1935

SERVICE!
A WORD THAT SPELLS MORE CLIENTS AND MORE BUSINESS.

Every day the business of SERVICE in the radio industry is assuming greater proportions. Efficient service engineers are building up larger clienteles, which mean that they are in touch with more and more business and are certain of an assured future.
These service engineers now have a national organisation in Radio Manufacturers' Service, and one that is sponsored by Philco, the World's Largest Manufacturers of Radio, in the interests of all expert engineers throughout the country.
Each approved applicant is issued with a Certificate of Membership and a window display card free of charge. Members also receive from time to time up-to-date information from R.M.S. Headquarters, and, furthermore, their fitness to give service as recommended and qualified engineers will be stressed in the Instruction Book enclosed with every Philco receiver.
The result of the publicity being put out by Philco in connection with Radio Manufacturers' Service will be that radio set owners who have service problems will make a point of consulting a member of the R.M.S., knowing that by so doing they are protecting their own interests.
Radio Manufacturers' Service is a national organisation, and members will gain added prestige over those who continue to practise under the old-fashioned banner, "Local Service Agent." In fact, the displaying of the Membership Card

RADIO MANUFACTURERS' SERVICE
(A PHILCO SERVICE PLAN)

is in itself a tribute to the owner's efficiency as a qualified radio engineer, and members of the public will quickly acknowledge this token.
The number of applications for membership of R.M.S. and the need for careful examination of each one has resulted in some delay in issuing cards and certificates. It is, however, clear from the applications received that those service engineers all over the country who are best qualified to give real service welcome the coming of Radio Manufacturers' Service and are ready to take every advantage of the benefits it offers.
It is also obvious that some are trying to give service without adequate equipment, and so cannot be accepted as members of R.M.S., if the sign of membership is to signify (as Philco is determined it shall) FIRST-CLASS GUARANTEED SERVICE at fair cost. It is not going to be easy to obtain membership, but it will be worth having.

IMPORTANT:
COMPLETE TECHNICAL INFORMATION

We have ready for delivery the finest book ever made up. It contains all the bulletins on Philco sets ever sold in this country—many never published by us before—all the technical information on Car Radio receivers, all the details for “re-balancing,” how to connect a pick-up to our sets, what the characteristics of Philco Valves are, and a host of other necessary service information.
It is everlasting because it is made on the loose-leaf principle, so that it can be kept up to date as new technical information is issued. It has a good quality leatherette cover, so that your Service Bulletins will always be clean and where you can find them.
This is something that your Service Department cannot do without, and will be supplied at less than the cost price—in fact, at the cost of the binder alone. The price is one shilling and sixpence—send it to us in stamps, postal order, or cheque, for we want to make it easy for you to obtain your copy. The first impression is being “run-off” now. Send one shilling and sixpence immediately, and you will agree when you receive this book that it is the best value you have ever had.

They're So Good They Even Steal 'Em!
264A.—No. 94981.
STOLEN ON MARCH 13TH, 1935.

RESISTANCE WASHER ON AC/DC SETS
If hum becomes apparent after the set has been serviced, in practically all cases this can be traced to the omission of the insulating washer between the line resistance and the chassis. It is worth while to check this in all sets leaving your service bench, and to suspect this to be the cause of excessive hum when experienced.

1263 BULLETIN CORRECTION
You all received a bulletin correction slip showing the inclusion of a condenser (Part No. 5863E) in the aerial lead of the 1263 Receiver. This correction slip advised you that it was possible that some sets were shipped in error without this condenser, and that it was advisable to check this on all sets received for service. This addition was inserted thus:
“ Soldered to the aerial clip is a red wire and a resistor (10,000 ohms.)—unsolder these and join them together. Solder one end of the condenser to the aerial clip (cutting the wire short to give mechanical strength) and join the red wire and the resistor to the free end of the condenser. Be certain that there is no chance of this addition short-circuiting the aerial to chassis.”

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