From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Securing a customer's order for a 'Phantom' chassis by modifying the steering.
| Identifier | ExFiles\Box 47\2\ Scan115 | |
| Date | 30th April 1929 | |
| SG{Arthur F. Sidgreaves - MD} CX{Major Len W. Cox - Advertising Manager} RECEIVED 30 APR 1929 [Handwritten] Mr Hayes to note, He agrees and is safe. Cx.{Major Len W. Cox - Advertising Manager} Cx{Major Len W. Cox - Advertising Manager}2/M/30.4.1929. Re: Mr. Haywood's order for 'Phantom' chassis through Jack Barclay. (attached) This is the man with which we had so much trouble and who indicated by a table the points in which he considered the Bentley car superior to the 'Phantom'. As you know, we ultimately secured his order by going to a lot of trouble and by the fitting of some slightly stronger springs in the side steering tube to make the steering less spongy and more direct. The attached memo from BY.{R.W. Bailey - Chief Engineer} refers to the supply for his Chassis - No. 122.KR. - of a similar set of springs to those which were used in order to secure his order. May I have your authority to supply these, please? Att: BY/Mtn10/N29.4.29. Cx.{Major Len W. Cox - Advertising Manager} [illegible signature] | ||