From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Listing complaints about a Nesthill Foot Pump and requesting communication with the manufacturer for rectification.
Identifier | ExFiles\Box 149\5\ scan0133 | |
Date | 29th October 1929 | |
X993. By.{R.W. Bailey - Chief Engineer} from Hs{Lord Ernest Hives - Chair}/AJL. Hs{Lord Ernest Hives - Chair}/AJL4/AD29.10.29. NESTHILL FOOT PUMPS. We are handing you herewith one standard Nesthill Foot pump which Sales have sent to us with a covering note in which they justly complain of the following points :- (1) Insufficient locking for all nuts and screws. (2) The four rubber buffer pads fitted are too soft and not sufficiently durable. (3) The casting which is the anchorage for one end of the coil springs is cracked where rivetted to the side strip. Would you communicate with the makers with a view to getting them to rectify these points in all their future deliveries of pumps. They are all very minor points easily rectified, but they spoil an otherwise good job. Hs{Lord Ernest Hives - Chair}/AJL. | ||