From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Wellworthy Piston Rings Ltd. concerning the failure of an axle shaft and requesting a free of charge replacement.
| Identifier | ExFiles\Box 89\5\ scan0092 | |
| Date | 4th April 1940 | |
| WORKS TELEPHONE LYMINGTON 520 WORKS TELEGRAMS "WELLWORTHY" PRIVATE TELEPHONE LYMINGTON 232 MANAGING DIRECTOR'S OFFICE WELLWORTHY PISTON RINGS LTD., LYMINGTON HANTS JH/KES 4th April, 1940. W. A.{Mr Adams} Robotham, Esq., Messrs. Rolls-Royce Ltd., DERBY. My dear Robotham, Thank you very much for your letter of the 2nd instant and telegram. I propose to have the other axle fitted and will send the existing shaft along to you also when I have taken it out. I quite agree that the car is not under the guarantee and there is no obligation to supply the job free of charge. On the other hand, I think you will agree that, with a car of this quality, the axle shafts should stand 50,000 miles with such driving as I give it, and I think, all things considered, if I were a private customer, you would probably not hesitate to supply me the shafts free of charge and I suggest you reconsider this. Yours sincerely, John Howlett | ||