From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from car concessionaire Lendrum & Hartman Ltd. concerning the performance and maintenance of the Buick Oil Temperature Regulator.
| Identifier | ExFiles\Box 131\1\ scan0181 | |
| Date | 13th March 1936 | |
| LENDRUM & HARTMAN LTD SOLE CONCESSIONAIRES GREAT BRITAIN & IRELAND Phone WILLESDEN 4100 (5 Lines) Telegrams EXBUICKMO LONDON HEAD OFFICE AND SHOWROOM BUICK HOUSE ALBEMARLE STREET W.1. Phone REGENT 2771 Telegrams BUICKGEN, PICCY LONDON CADILLAC LA{L. A. Archer} SALLE DIRECTORS Capt. F.{Mr Friese} W. Hartman, C. H.{Arthur M. Hanbury - Head Complaints} Culross, H.{Arthur M. Hanbury - Head Complaints} E.{Mr Elliott - Chief Engineer} Berenstein, D.{John DeLooze - Company Secretary} M.{Mr Moon / Mr Moore} C. Hartman BUICK WORKS OLD OAK LANE WILLESDEN JUNCTION LONDON N W 10 MGA{M. G. Aspley}/ICM. 13th March, 1936. Messrs. Rolls-Royce Ltd., DERBY. Dear Sirs, Your ref.Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}11/KW. Exptl.Dept. Your letter of the 11th inst. addressed to our Albemarle Street office requesting information on our experience with the Buick Oil Temperature Regulator, has been forwarded to us for attention. We have carefully noted your remarks as to the suggestions that have been made in connection with the slumming up of this cooler and would outline that, based on our experience here at Willesden, we have found that at approximately 20,000 miles, as suggested in the Buick Shop Manual, this instrument should be removed and thoroughly cleaned. We have carried out this operation here on jobs of approximately this mileage, and, admitting that there was an accumulation of sludge which justified the cleaning operation, we have never yet removed one that was not failing to pass the oil in the proper manner. We are quoting from our Manual the paragraph outlining the cleaning of this instrument, which might be of assistance to you in any problems that may arise in connection with this unit. We can assure you that based on our experience here at Willesden, the use of this temperature regulator has in every instance been fully justified, with no detrimental effect to the operation of the oiling system. The question of sludge in this cooler is undoubtedly very closely related to the owner's attitude towards changing the oil in his sump, as frequently as it should be done. contd. FIRE:—LENDRUM & HARTMAN, LTD., do not accept liability for any injury which may be caused by Fire to any property entrusted to them for any purpose. Customers' Cars are only driven by our employees at owners' risk. Prices subject to change without notice. Deliveries subject to causes beyond our control. All Communications regarding Spare Parts to be addressed to these Works. ALL REPAIRS CASH ON DELIVERY WITHOUT EXCEPTION. | ||