From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Dunlop Rubber Co. Ltd. regarding a disappointing tyre experience and invoicing.
| Identifier | ExFiles\Box 90a\2\ Scan218 | |
| Date | 19th September 1924 | |
| Please Return DUNLOP RUBBER CO.,LTD. TELEGRAPHIC ADDRESS: 'DUNLOPS, PHONE, BIRMINGHAM' TELEPHONE: BIRMINGHAM CENTRAL 4108 (P.B.E.) EXTENSION No. YOUR REF: Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}7/KW OUR REF: FORT DUNLOP ERDINGTON BIRMINGHAM September 19th. 1924. W. A.{Mr Adams} Robotham Esq., Experimental Department, Messrs. ROLLS ROYCE LTD., DERBY. Dear Mr. Robotham, I am sorry not to have replied to your letter before, but I have been away from the office for a few days. I regret very much that you have had such a disappointing experience on the tyre question. On discussing the matter with our commercial side, I find they were not in possession of all the facts contained in your letter. They did not know for example, that you had made a test of six laps for the purpose of obtaining tyre information. It is not in my province to deal with the commercial arrangements between our respective companies, but if you would kindly write to Mr. H.{Arthur M. Hanbury - Head Complaints} Shankland at Fort Dunlop, I am sure he will be ready to reconsider the decision in regard to the invoices. Our representative who was present at the Race has not reported at headquarters since then. When he does so, we will go over all the results with him with a view to avoiding such unfortunate happenings in the future. Yours faithfully, For THE DUNLOP RUBBER CO LTD., A Healey Works Director. | ||