From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Potential design issues with the Bentley 4 Litre model and predicting customer dissatisfaction.
| Identifier | WestWitteringFiles\V\March1931-September1931\ Scan219 | |
| Date | 27th May 1931 | |
| [Text crossed out: SC.] ) FROM R.{Sir Henry Royce} WOR.{Arthur Wormald - General Works Manager} ) Copy to - HS.{Lord Ernest Hives - Chair} [Text crossed out: Copy to - HY.{Tom Haldenby - Plant Engineer}] [Stamp text: ORIGINAL] [Stamp text: RECEIVED 28 MAY 1931] re. BENTLEY 4 LITRE. R1/M27.5.31. X3805. Unless WW. is quite mistaken the designs of the above are far from being inexpensive, and we should say have many features that will cause trouble if the chassis is fitted with such bodies as have been difficult with us, besides having several features which, after some wear, and in the hands of the unskilled drivers, will not give satisfaction. One would foretell a fine splash and disappointment, and if the 'Autocar' description is correct let them have a quick run, and we have faith that buyers will come back to us. R.{Sir Henry Royce} | ||