From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Chart tracking customer complaints for the 4 1/4 Bentley model from July to December 1938.
Identifier | ExFiles\Box 131\2\ scan0280 | |
Date | 1st December 1938 | |
CHART OF COMPLAINTS 4 1/4 BENTLEY 1938 JULY AUG SEPT OCT NOV DEC SHOCK DAMPERS BRACKET BROKEN 1 INTERNAL KNOCK 3 LEAK FROM GLAND JOINT 5 Total: 9 ADJUST CONTROL 3 INTERNAL KNOCK 3 OIL LEAK 5 Total: 11 LOOSE ANCHORAGE 1 TIGHT PISTON 3 INTERNAL KNOCK 3 LOSS OF OIL 3 Total: 10 GEAR BOX NOISY COMING OUT OF ENGAGEMENT 1 OIL LEAK 1 STRAINED SELECTOR GATE 1 DYNAMO TROUBLES DRIVE RATTLE 1 SOLDER MELTED 1 FAULTY REGULATOR 2 NOISY 1 BRUSH STICKING 2 OILED UP 1 Total: 8 FAULTY REGULATOR 10 OILED UP Total: 10 FAULTY REG. 2 OILED UP 7 Total: 9 DEPOT MOD FOR CURING OIL ON COM GIVING GOOD RESULTS STARTER MOTOR FAULTY DRIVE 2 END FLOAT IN HUBS F.O.S HUB CHANGED 1 F.N.S RENEW RACE 1 Total: 2 FAULTY RACES 3 CLOCKS FAULTY 3 1 1 G W H 6 (SHEET 2) 6 | ||