From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Inquiry from the Experimental Department about customer complaints regarding vehicle springing.
| Identifier | ExFiles\Box 67a\1\ scan0046 | |
| Date | 21th December 1925 | |
| To F.N. From Hs.{Lord Ernest Hives - Chair} c. to CWB. Ep{G. Eric Platford - Chief Quality Engineer} to DM.{D. Munro} X8410 Hs{Lord Ernest Hives - Chair}5/LG21.12.25. SPRINGING. ---------- The Experimental Dept. would like information on the following points :- (1) Complaints of springing reported in BJ1/H30.11.25 (X8770) What percentage of the complaints were due to the springs being too stiff, and what percentage were due to them being too weak? (2) Do we receive the same proportion of complaints of springing on the 20 HP. as we do on the 40/50 HP? Hs.{Lord Ernest Hives - Chair} | ||