From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
List of main customer complaints for the Bentley 4 1/4 Litre model.
| Identifier | ExFiles\Box 130\2\ scan0195 | |
| Date | 16th October 1936 | |
| X1113 To Sg.{Arthur F. Sidgreaves - MD} c. to Wor.{Arthur Wormald - General Works Manager} c. to C. c. to E.{Mr Elliott - Chief Engineer} c. to By.{R.W. Bailey - Chief Engineer} c. to Hd.{Mr Hayward/Mr Huddy} c. to Br.{T. E. Bellringer - Repair Manager} Hs{Lord Ernest Hives - Chair}/GWH.{George W. Hancock - Head Chateauroux}30/KW.16.10.36. Bentley 4 1/4 Litre. Customers' Complaints - Main Items. (1) (France) Bearings. (2) Clutch. (3) Brake Squeaks. (4) Water leaks from No.2 plate on cylinder (Water Inlet). (5) Excessive oil consumption. (6) Steering loose in frame, causing excessive movement of column. | ||