From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Rolls-Royce of America to London concerning a seized steering box on a customer's car and the associated rectification costs.
| Identifier | ExFiles\Box 47\5\ Scan058 | |
| Date | 5th May 1926 | |
| EWC-3/H2855 May 5,1926. Rolls-Royce, Ltd., London, England. Gentlemen; Re:69-LC. Mr.Lewis. Mr.Wadsworth Lewis,of Ridgefield, Connecticut, took delivery of this car two weeks ago, and during a recent run noticed a tightening of the steering which eventually became so stiff as to become unmanageable. An examination of the steering box showed the rocking lever had seized on the bushing, although the steering box was filled with lubricant. The cost of rectifying this work amounted to $39.11, and we enclose for your approval our invoice for that amount. Yours very truly, ROLLS-ROYCE OF AMERICA,INC., E.W.Caswell. Maintenance Manager. | ||