From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from a supplier, Crosby Valve & Engineering Co. Ltd., responding to a complaint about a leaking assembly.
| Identifier | ExFiles\Box 152\1\ scan0091 | |
| Date | 12th January 1933 | |
| -2- Messrs. Rolls-Royce Ltd. 12th January 1933. Work of this nature is carried out in our London Instrument Department and our works at Rotherham would not be able to give you any information regarding this particular class of material, actually all technical information and all correspondence is dealt with from our head office in London. Our District Engineer, Mr. T. A. {Mr Adams} Pain, 244 Staveley Road, Wolverhampton, will be pleased to call upon you and render any assistance possible to help you in arriving at a definite decision regarding the type of Assemblies most suitable for your service. We regret that you have had cause to complain regarding a leakage from one of the Assemblies and we can assure you that all further supplies will be tested most rigidly before leaving our works. We of course tested the Assemblies previously sent but as already explained these were rushed specially to give urgent delivery and we can only conclude that this leakage was overlooked owing to pressure of time to catch the mail. Assuring you of our best attention and at your service for any supplementary information. We are, Yours faithfully, CROSBY VALVE & ENGINEERING CO. LTD. [Signature] Manager TAP. | ||