From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Paris regarding a customer complaint about an insufficient engine undershield on a 3 1/2 Litre Bentley.
| Identifier | ExFiles\Box 27a\1\ Scan382 | |
| Date | 17th March 1936 | |
| "Rm{William Robotham - Chief Engineer}", DERBY. PARIS Sr21/Dn17.3.36 re 3½ L Mr Béghin. ---------------- I am sorry to trouble you about such an unimportant matter, as the following. We have a very important customer up in the north of France who is complaining bitterly that on the Bentley car he owns, which is always covered in slush, the engine undershield does not sufficiently protect the latter. Do you know of any means by which we could give this gentleman satisfaction, by fitting a more efficacious undershield? Incidentally, several of our customers have complained about this, but not to the extent this one has. Sr | ||