From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary of vehicle complaints and their respective cures for various models over a six-month period.
| Identifier | ExFiles\Box 47\3\ Scan436 | |
| Date | 1st March 1932 guessed | |
| -14- 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. SPRING SQUEAK. - March Quarter. C.C. 2 5 1 - 8 } W.P. - - - - - } 8 Grooved springs cure Ph.I and 20/25 HP. complaints. - Previous " C.C. - 6 1 1 8 } W.P. - - - 1 1 } 9 Improved lubrication on Ph.II cars. Six months. 2 11 3 1 17 17 SERVO JAGGERS, GRABS, & INEFFICIENT. - March Quarter. C.C. 6 26 4 8 44 } W.P. 3 18 1 9 31 } 75 These complaints can be cured by fitting fabric friction discs instead of Halo, and also fitting an oil guard to 20/25 HP. Servos as per Depot Sheet Ho.232. All cars affected now being attended to. - Previous " C.C. 6 21 8 22 57 } W.P. - 3 - 1 4 } 61 Six months. 15 68 13 40 136 136 TOTAL STEERING COMPLAINTS. - March Quarter. C.C. 4 7 2 14 27 } W.P. - 1 1 21 23 } 50 - Previous " C.C. 4 8 - 45 57 } W.P. - - - 2 2 } 59 Six months. 8 16 3 82 109 109 STEERING WOBBLES & JOGGLES OR SNATCHES. - March Quarter. C.C. 2 5 - 9 16 } W.P. - - 1 15 16 } 32 Improved lubrication & bedding of Cross Steering Tube Ball Ends considerably improves matters. Depot Sheet Hm.{Capt. W. Hallam - Head Repairs}160. - Previous " C.C. 1 2 - 32 35 } W.P. - - - 1 1 } 36 Depot Sheet Hd.{Mr Hayward/Mr Huddy}198 deals with pivot lean, shock dampers etc. Six months. 3 7 1 57 68 68 | ||