From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from McNaught Lamps Limited responding to a complaint about unsatisfactory fog lamps.
| Identifier | ExFiles\Box 61a\3\ scan0175 | |
| Date | 3rd January 1936 | |
| THE ONLY LAMPS WHICH WILL PENETRATE FOG ! MCNAUGHT LAMPS LIMITED LAWSON'S ROAD THORNTON NR. BLACKPOOL DIRECTORS: A.{Mr Adams} McNAUGHT. T. E.{Mr Elliott - Chief Engineer} PRESTON. A.{Mr Adams} J.{Mr Johnson W.M.} CHARNLEY. TELEPHONE : CLEVELEYS 525. AM/HRB. January 3rd.1936. [STAMP: MEMBER OF INSTITUTE OF PATENTEES] Your Ref:- ROY{Sir Henry Royce}/JT6/LW. Messrs.Rolls-Royce Limited, DERBY. Dear Sirs, We thank you for your letter of the 1st.instant, and much regret to hear that you have not had satisfactory results from the McNaught Fog-lamp. We have sold literally thousands of these lamps this winter, and the number of complaints and returns due to unsatisfactory results does not yet reach two figures. In a few cases, we have traced the trouble to an inefficient earth return, and for this reason we have now adopted a double-contact bulb as standard, as a proper earth connection can usually be found at the back of the dashboard on a S.P.system. We cannot think that your poor results are due entirely to the lamp itself, and if you would care to have a D.P.lamp for trial, we shall be pleased to send one to you. The lamp which you are returning has not yet come to hand, but this is probably due to the inadequate postal arrangements during the New Year holidays. Assuring you of our best attention, Yours faithfully, Per Pro McNAUGHT LAMPS LTD. [Signature: A McNaught] [Handwritten text:] HS{Lord Ernest Hives - Chair}/WSC{W. S. Cassel} Any Comments? 4/1/36 | ||