From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary of steering-related complaints and resolutions across different car models.
| Identifier | ExFiles\Box 47\3\ Scan487 | |
| Date | 1st June 1932 guessed | |
| -14- 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. SERVO JAGGERS & GRABS AND INEFFICIENT. June Quarter. C.C. 3 29 1 11 44 } 54 These complaints can be cured by W.P. - 8 - 2 10 } fitting fabric friction discs instead of Halo, and also fitting Previous " C.C. 6 26 4 8 44 } 75 an oil guard to 20/25 HP. Servos W.P. 3 18 1 9 31 } as per Depot Sheet Hd. {Mr Hayward / Mr Huddy} 232. All cars affected now being attended to Six months. 12 81 6 30 129 129 TOTAL STEERING COMPLAINTS. June Quarter. C.C. 1 5 1 28 35 } 40 W.P. - 1 - 4 5 } Previous " C.C. 4 7 2 14 27 } 50 W.P. - 1 1 21 23 } Six months. 5 14 4 67 90 90 STEERING WOBBLES & JOGGLES OR SNATCHES. June Quarter. C.C. - 2 1 25 28 } 30 Improved lubrication & bedding of W.P. - - - 2 2 } Cross Steering Tube Ball Pads considerably improves matters. Previous " C.C. 2 5 - 9 16 } 32 Depot Sheet Hm. {Capt. W. Hallam - Head Repairs} 160. W.P. - - 1 15 16 } Depot Sheet Hd. {Mr Hayward / Mr Huddy} 198 deals with pivot lean, shock dampers etc. Six months. 2 7 2 51 62 62 SIDE STEERING KNOCKS. June Quarter. C.C. 1 3 - 3 7 } 10 Modification now available to cure W.P. - 1 - 2 3 } these see Depot Sheet Hd. {Mr Hayward / Mr Huddy} 168. Previous " C.C. 2 1 - 1 4 } 5 W.P. - - - 1 1 } Six months. 3 5 - 7 15 15 | ||