From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Fitting of suggested stiffening brackets to the 40/50 HP steering system for specific customer complaints.
| Identifier | ExFiles\Box 47\1\ Scan278 | |
| Date | 30th March 1926 | |
| X417 CWB1/DN30.3.26. TO Hs{Lord Ernest Hives - Chair} c. to EP{G. Eric Platford - Chief Quality Engineer} (struck through) FROM CWB 40/50 HP STEERING. Reference Hs{Lord Ernest Hives - Chair}1/LG27.3.26, I had not contemplated that any arrangements on a wholesale scale should be made to have these suggested stiffening brackets fitted, but I had hoped that xxxx (struck through) in the two specific cases of complaint, i.e. Geoffrey Summers and 53-LC - Charters, it would be possible, that you had decided by experiment that the stiffener was an obvious advantage in this respect, to obtain approval for them to be fitted in order to satisfy the complaining customer. (Handwritten note: When) Please let me know whether you consider it will be possible to carry through the matter on these lines, always presuming that you are satisfied with the experimental results. CWB (Signature) CWB | ||