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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Chart of complaints for the 4¼ litre Bentley, detailing issues and their frequency from July to December 1938.

Identifier  ExFiles\Box 131\2\  scan0277
Date  1st January 1938
  
CHART OF COMPLAINTS 4¼ BENTLEY

Timeline: 1938, JULY, AUG, SEPT, OCT, NOV, DEC

Row 1:
Complaint: REAR SILENCER BAFFLE LOOSE
Data: JULY 4, AUG 6, SEPT 4
Note: SPOT WELDING DEFECTIVE

Row 2:
Complaint: REAR AXLE OIL LEAKS
Data: JULY - DIFF. FLANGE 3, NOSE PIECE 4; AUG - FLANGE 9, NOSE PIECE 9; SEPT 18; OCT - NOSE PIECE 5
Note: DUE TO PINION RACE ALLOWING NOSE TO DROP ACME THREAD FOULS CASE

Row 3:
Complaint: REAR AXLE NOISY RACE
Data: JULY - CHANGE 2, RECTIFY PINCH 5 (Total 7); AUG - GEAR TEETH PICKED UP CHANGED RECTIFY PINCH CHANGED FAULTY RACE (Total 7); SEPT - RESET PINION 3, CHANGE FAULTY RACE 6 (Total 9); OCT 13; NOV 13
Note: MOD EXPECTED

Row 4:
Complaint: REAR AXLE PINION RACE CAGE BROKEN
Data: AUG 1; SEPT - BROKEN BALL 2, CAGE BROKEN 3; OCT 4
Note: MOD EXPECTED

Row 5:
Complaint: REAR AXLE DRIVING SHAFT FAILURE
Data: AUG - N.S 3; SEPT - NONE; OCT - CHANGED 3 OVER; NOV - LUB S, OVER SIZE FITTED (Total 22)
Note: DUCKHAM KEENOL GREASE GIVES EXELLENT CUSHIONING EFFECT

Row 6:
Complaint: REAR AXLE DRIVING DOG RATTLE
Data: AUG - LUBRICATED 4, CHANGED 3 ROUND, OVER SIZE FITTED 7 (Total 20); SEPT - OVER SIZE FITTED 5, LUBRIC. 15; OCT - OVER SIZE FITTED 14 (Total 22)

Footer: GWH{George W. Hancock - Head Chateauroux} 3 (SHEET 2)
  
  


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