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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
List of complaints regarding a vehicle chassis and other components, with corresponding handwritten remarks and actions.

Identifier  ExFiles\Box 180\M1\1\  img049
Date  26th August 1921
  
COMPLAINTS

Lubricators all over chassis should be modified to take "Enots" ¼" gas lubricator.
2 BA. Bolts in front cross member not strong enough.
All over the chassis there are instructed expensive nuts in places where they appear to have no advantage. Bolts holding universal joints, bolts holding rear axle casing together. We understood these nuts were only to be used where essential.
Oil plugs for universal joints should be modified from screw head to hexagon.
Oil drain plugs in axle and gear box should have hexagon head also filler plugs.
Depth of oil well in cylinder head to be increased.
Delete small drain tap under water pump.
Rocker arms - when are you sending final design - it was arranged they should be modified so as to have larger diameter drilled hole.

W.W. REMARKS

This will be done.
These are likely to be strengthened. We are looking into it.
Quite right. One agrees. There is always a danger of the over lavish use of these nuts. We will do what we can to get some altered. (side note: why not 'got some altered'?)
We are not certain that Mr. Royce will agree to this head but will take it up with him.
Being carried out.
Being altered.
Now in hand.
  
  


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