From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer's complaint about an oil leak affecting the brakes.
| Identifier | ExFiles\Box 18\5\ Scan072 | |
| Date | 4th October 1935 | |
| S/W x761 To Hs.{Lord Ernest Hives - Chair} from Sg.{Arthur F. Sidgreaves - MD} re Mr.E.M.Thomas. 80-MS. Sg{Arthur F. Sidgreaves - MD}1/E4.10.35 With further reference to Sg{Arthur F. Sidgreaves - MD}7/E25.9.35, he was on the telephone to me this morning again about his brakes and, from what he says, I think it means that, if you will not be sending down to Brooklands soon in the ordinary way, we shall have to send specially. He seems to think that the trouble with his brakes is due to oil leaking on to them from the central lubricating scheme but I told him that it is not normal for this to happen - otherwise all our P.II customers would be in trouble. Would you please let me know what we are going to do. Otherwise it makes it difficult for me if he telephones me again. Sg.{Arthur F. Sidgreaves - MD} | ||