From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint on chassis B-35-AE, involving a synchromesh rattle and a damaged wing.
| Identifier | ExFiles\Box 90a\3\ Scan018 | |
| Date | 15th January 1935 | |
| 47962 To Hd.{Mr Hayward/Mr Huddy} from Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} c. to Wor.{Arthur Wormald - General Works Manager} Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}1C/KW.15.1.35. Chassis B-35-AE. E.R. Hall Esq. Mr. Hall is complaining of the rattle in the synchromesh on this car. We are handing the car over to you for the complaint to be rectified, as we do not want to do the work in the Experimental Shop. Whilst the gearbox is off the car we should like to have the opportunity of looking at the clutch, as it has had some severe usage and may give us some useful information. One of the front wings has been damaged and we have been asked to rectify this. As they are special wings made in the Experimental Shop, will you please return them to us. This wing job is of course chargeable to Mr. Hall. Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} | ||