From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Report page tabulating customer complaints for various vehicle faults over two quarters, with totals and remarks.
Identifier | ExFiles\Box 130\1\ scan0162 | |
Date | 1st September 1934 guessed | |
- 8 - STEERING KNOCKS AND STIFF. 25 HP. PH.II. TOTAL. GRAND TOTAL. REMARKS. September Quarter. C.C. 30 7 37) C.P. 3 1 4) 41 Previous Quarter. C.C. 25 7 32) C.P. 1 1 2) 34 Six Months. 59 16 75 75 STARTER MOTOR. September Quarter. C.C. 16 12 28) C.P. 3 6 9) 37 20/25 HP. starter drives require further improvement. See Depot Sheet Hd.{Mr Hayward/Mr Huddy}197. Depot Sheet Hd.{Mr Hayward/Mr Huddy}251 deals with crashing troubles on PH.II cars. Previous Quarter. C.C. 16 13 29) C.P. 2 2 4) 33 Six Months. 37 35 70 70 RATTLE FROM HAND BRAKE AND CHANGE SPEED LEVERS. September Quarter. C.C. 12 5 17) C.P. 6 - 6) 23 These complaints are now more frequent than formerly. This feature requires improvement. Previous Quarter. C.C. 10 3 13) C.P. 3 1 4) 17 Six Months. 31 9 40 40 ELECTRIC PETROL GAUGE FAILURES. September Quarter. C.C. 19 7 26) C.P. 3 - 3) 29 Mostly electrical breakdown of instrument head. Previous Quarter. C.C. 17 10 27) C.P. - 1 1) 28 Six Months. 39 18 57 57 | ||