From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer feedback letter praising the vehicle's performance and the company's organization, with a short list of minor faults.
| Identifier | ExFiles\Box 89\3\ scan0092 | |
| Date | 3rd October 1934 guessed | |
| must admit that I did not appreciate that it could be reduced to such a fine art especially with a car of this sort and with such a high performance. It apparently maintains its tune, and its behaviour is almost monotonously regular. I can truthfully say that I have never had a car that gave me so little bother and such endless satisfaction. Just recently I experienced your Service - at your request and not mine, it only goes to confirm my views not only of the motor but of your whole organisation: it is absolutely streets ahead of anything else. I know how nice all these things sound - how easy it all looks but how damned difficult it all is to achieve. [It is quite obvious that a tremendous amount of work has been put into that motor and many of us know that much credit is due to you] for your efforts in this direction. I think you have good reason to be proud of the results. With kind regards Yours sincerely Neville Rollason. The only grouses I have are 1 The front wings flap slightly 2 The gear lever rattles 3 The clutch judders | ||