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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Valve usage on the Phantom II, chassis improvements, and ride comfort issues on the 20 HP model.

Identifier  ExFiles\Box 16\7\  Scan264
Date  23th May 1930
  
-3- Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}2/Ml.23.5.30.Contd.

We started off with the fixed idea that we would
not use drilled valves on Phantom ll, but the Repair Dept. have
managed to reduce so many Phantom l complaints by lubricating
road springs and drilled valves since your memos R.4/M15.2.29
and R.3/M19.4.29 agreeing to drilled H.P. valves that they
want to use them on Phantom ll complaints.

You will recollect that we improved Sg{Arthur F. Sidgreaves - MD}'s own car
by this means and he has recently commented favourably on the
American F.1 chassis so fitted.

We ourselves consider that the American car
represents a very good compromise for the average Rolls-Royce
owner.

With reference to the 20 HP. We have a certain
number of complaints of the riding on this chassis, and in some
cases find it difficult to satisfy the customers. Our own
opinion is that we have the same sort of troubles on the 20 HP.
but a much larger proportion of our customers are owner drivers
who are not habitually, riding in the back seats. We do
believe, however, that the 20 HP. is less troublesome but think
there is room for improvement for the present road conditions
and average speeds.


Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}
  
  


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