From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Request for an instruction book on the new features of post-war chassis, prompted by customer confusion over the new coil ignition system.
| Identifier | ExFiles\Box 26\2\ Scan140 | |
| Date | 23th March 1920 | |
| R.R. 235 n (60 T) (S G 804. 8-1-20.) G 2585. B.M. for Mr. Walker. c. to E.F.C. F.R. (stamp) FR (handwritten) x.995 Instruction Book EP{G. Eric Platford - Chief Quality Engineer}/T24/H23.3.20. I understand that up to the present no printed matter is available in regard to the new features on the post-war chassis. I think in view of the fact that post-war chassis are now getting into customers' hands in good quantities, it is absolutley essential that some printed matter should be got out as quickly as ever possible, dealing with the new features on the car. I should be glad if you could give this matter your serious consideration. We have recently had a case of a customer, who, on delivery of his car, was astonished to find the absence of the trembler coil, and has asked for full details of the new coil ignition. We feel sure this is only a forerunner of numerous enquiries of this description. EP.{G. Eric Platford - Chief Quality Engineer} | ||