From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from December 1933 detailing customer complaints about vehicle brakes.
| Identifier | ExFiles\Box 130\1\ scan0108 | |
| Date | 31th December 1933 | |
| Customer's Complaint. - C.C. Works Policy. - W.P. QUARTERLY COMPLAINTS - DECEMBER 1933. 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. TOTAL BRAKE COMPLAINTS. December Quarter. C.C. 2 124 3 52 181) 247 W.P. - 38 1 27 66) Previous Quarter. C.C. 12 150 5 79 246) 307 W.P. 1 29 - 31 61) Six Months. 15 341 9 189 554 554 BRAKES SQUEAK - FRONT. December Quarter. C.C. - 8 - 9 17) 18 Pivoted type shoes are now standard and also fitted in cases of repetition complaints. Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}224 deals with adjustment of these shoes. W.P. - 1 - - 1) Previous Quarter. C.C. 1 6 1 10 18) 18 W.P. - - - - -) Six Months. 1 15 1 19 36 36 BRAKES SQUEAK - REAR. December Quarter. C.C. - 20 - 12 32) 35 Pivoted type rear brake shoes for PH.II cars prior to N.2 series, now available for serious complaints. Stronger damping springs for these shoes now fitted. W.P. - 3 - - 3) Previous Quarter. C.C. 2 8 - 11 21) 24 W.P. - 2 - 4 6) Six Months. 2 33 - 24 59 59 BRAKES SEIZE - FRONT. December Quarter. C.C. - 14 - 22 36) 37 Modification to 20/25 and Ph.II front brake shafts is now being carried out on all cars as they become available as per Depot Sheets Hd.{Mr Hayward/Mr Huddy}216 and Hd.{Mr Hayward/Mr Huddy}223. W.P. - - - 1 1) Previous Quarter. C.C. - 6 - 1 7) 42 W.P. - 14 - 21 35) Six Months. - 35 - 44 79 79 | ||